Independent franchise intelligence · Built by operators who have signed the agreement.
FAQ

Frequently Asked Questions

Everything you need to know about FranScout Reports and how they work.

What is FranScout?+

FranScout is an independent franchise investment intelligence platform. We analyze Franchise Disclosure Documents (FDDs) — the legally required documents franchisors must provide to prospective buyers — and produce detailed, scored reports that help you understand what you're actually getting into before you sign anything. Think of it as a pre-investment due diligence report for every franchise brand we cover.

What is a FranScout Report?+

Each Report is a comprehensive analysis of a single franchise brand. It includes a FranScout Score (0–100), eight-dimension analysis covering financial performance, fees, franchisee support, litigation history, territory protection, system growth, executive team stability, and Item 19 transparency — plus a full narrative assessment written by our AI analyst from the extracted FDD data.

How much does a Report cost?+

Each Report is $499. No subscription required — you only pay for the reports you need. Before committing tens or hundreds of thousands of dollars to a franchise, a $499 independent analysis is the easiest due diligence decision you'll ever make.

How is the FranScout Score calculated?+

The FranScout Score is calculated using a structured scoring methodology across eight dimensions. Every data point is extracted directly from the franchise's FDD — we don't rely on reviews, opinions, or franchisor-provided summaries. The scoring rules are consistent and deterministic, meaning every franchise is evaluated using the same criteria.

Is the FranScout Score a recommendation to invest?+

No. The FranScout Score is an analytical metric, not investment advice. A high score indicates strength across our evaluation criteria. A low score indicates areas of concern. Every franchise investment depends on factors unique to you — your market, your capital, your management skills — that no score can account for. Always consult qualified professionals before investing.

Where does the data in your Reports come from?+

All data is extracted from Franchise Disclosure Documents filed with state regulators. FDDs are legal documents that franchisors are required to provide to prospective franchisees. We do not use franchisor marketing materials, third-party reviews, or unverified claims — only what's in the legally filed disclosure document.

How current is the data?+

FDDs are typically updated annually by franchisors. Our Reports indicate the FDD year and issue date so you know exactly which disclosure version was analyzed. If a newer FDD becomes available after your purchase, contact us — we'll note any updates in your report.

Can I get a refund?+

Due to the digital nature of our Reports and immediate delivery upon purchase, all sales are final. If you believe there is a material error in your Report, contact us at support@franscout.ai and we'll review your concern.

Do you cover all franchise brands?+

We cover a large and growing library of franchise brands across categories including food and beverage, fitness, home services, automotive, education, and more. New brands are added regularly. If you don't see a brand you're researching, you can submit the FDD through our Analyze page and we'll add it to the queue.

Who built FranScout?+

FranScout was built by a team with deep franchise operations experience — people who have actually been in the trenches as franchisees and who understand what it's like to evaluate, sign, build, and operate a franchise business. That experience shapes every aspect of how we analyze and score franchise systems.

Do I need to create an account?+

No. You can browse franchise scores and purchase Reports without creating an account. After purchase, you'll receive immediate access to your Report via a unique link, plus a confirmation email with the Report attached.

How is FranScout different from a franchise broker or consultant?+

Franchise brokers typically earn commissions from franchisors for connecting them with buyers. That creates an inherent conflict of interest — they're incentivized to close deals, not to help you walk away from bad ones. FranScout has no such conflict. We earn revenue when you buy a Report, not when you buy a franchise.

Can I use a FranScout Report to negotiate with a franchisor?+

Our Reports can help you ask better questions during your discovery process. Understanding the key risk areas, fee structures, and system trends gives you more informed conversations with the franchisor and their representatives. However, Reports are not intended as negotiating tools and do not constitute legal advice.

I'm a franchisor. Can I get my brand's Report?+

We're developing a Verified Brand Profile program for franchisors who want to ensure their FranScout listing reflects the most current disclosure data and includes additional context. If you're interested, email us at support@franscout.ai.

How do I contact FranScout?+

Email us at support@franscout.ai. We typically respond within one business day.

Still have questions?

support@franscout.ai