Privacy Policy

Last Updated: April 4, 2026

1. Information We Collect

Information You Provide Directly:

• Purchase Information: When you buy a Report, our payment processor (Stripe) collects your payment details, including your name, email address, and billing information. We do not store your full credit card number on our servers.
• FDD Submissions: If you submit a Franchise Disclosure Document through our submission feature, we collect the document itself along with any contact information you provide.
• Contact Information: If you contact us via email, we collect your email address and the content of your communication.

Information Collected Automatically:

• Analytics Data: We use Google Analytics 4 (GA4) to collect information about how visitors interact with our Site, including pages visited, time spent on pages, referring URLs, and general geographic region. This data is aggregated and does not personally identify you.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to operate the Site, remember your preferences, and analyze usage.
• Log Data: Our servers automatically record information when you visit the Site, including your IP address, browser type, operating system, and pages viewed.

2. How We Use Your Information

We use the information we collect to: process and deliver Report purchases; send purchase confirmation emails and Report access links; respond to your inquiries and support requests; analyze Site usage and improve our services; detect and prevent fraud or abuse; and comply with legal obligations.

We do not sell your personal information to third parties.

3. How We Share Your Information

We share your information only in the following circumstances:

• Payment Processing: We use Stripe to process payments. Stripe's use of your data is governed by Stripe's Privacy Policy.
• Email Communications: We use Resend to deliver transactional emails. Resend receives your email address for delivery purposes only.
• Analytics: We use Google Analytics 4 to understand Site usage.
• Legal Requirements: We may disclose your information if required by law.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Retention

We retain purchase records, submitted FDDs, analytics data, and communications for as long as needed to provide services and comply with legal obligations.

5. Cookies

We use essential cookies (required for Site functionality) and analytics cookies (Google Analytics 4). Most web browsers allow you to control cookies through their settings.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@franscout.ai.

California Residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

Nevada Residents: We do not sell personal information.

7. Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure.

8. Children's Privacy

The Site is not directed to individuals under 18. We do not knowingly collect personal information from children.

9. International Users

The Site is operated from the United States. Your information may be transferred to and processed in the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect changes.

11. Contact

Big 9 Ventures LLC — Email: privacy@franscout.ai